Delivery Issue Puerto Rico - Claro

Incident Report for Strategic Mobile

Resolved

This incident has been resolved.

Posted Dec 11, 2022 - 20:02 UTC

Monitoring

A fix has been implemented in the operator we are still monitoring the results.

Posted Dec 11, 2022 - 19:27 UTC

Update

We are continuing to investigate this issue.

Posted Dec 11, 2022 - 07:16 UTC

Investigating

Dear partner,

We are currently observing delivery issues toward Claro Puerto Rico, the operator is currently investigating the issue.

Incident Start Time: 2022-12-11 02:11 UTC
Impact: MT Failed – ERROR 300 (Temporary Network Problem)

We will update as soon as we have more information.

Please contact support@smscpr.com if you require further information or assistance.

Thank you for your patience.

-
Strategic Mobile

Posted Dec 11, 2022 - 07:15 UTC

This incident affected: Connectivity Puerto Rico (Claro PR).